Verification email!?! Deactivated Account!?!

Your customers service centre is quite mediocre!! I've sent several emails stating that my email address can't be verified and they keep sending the same thing about re-entering my email address and I'll get the verification email. But even now, there's no verification email.

One said that my account isn't working due to the fact that it was deactivated because I had not used the account in a while and must send the necessary documents, of which I did. The funny part is I transferred money into the account and the money is in my wallet. How is a deactivated account able to receive money??? Y'all are a bunch ********. And don't want to help people.

At this rate, I don't even wanna use your platform. I just want my money back!