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mathabo S

1 reviews | Active since Oct 2011

25 Nov 2021, 19:47

Useless... Incompetence.... lack of Customer satisfaction.... No first call resolution. disgusting

I do not know what you expect from the world. Your client services is disgusting, Your finance department is disgusting, your system are disgusting.

my first upload was on the 16th of November 2021 at 09:16

i have uploaded documents 5 times and ****ery team has no limit to rejection nor communication to advise what the delay or rejection may be.

the last upload was on 22 November 2021 at 10:14. im still defeated. No email simply a pop up message on the website to say hang freakin 10.

for how long . i purchased a top up ticket before registering and it collecting dust waiting on the incompetence at Ithuba Lottery

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Replies (1)
Ithuba Lottery
Ithuba Lottery's reply26 Nov 2021, 07:11
Official
Good Morning Mathabo

We acknowledge receipt of your complaint. A consultant will be in contact to discuss the complaint in detail.