The new website is a disaster. Please sort it out!!
The 'revamped' website is a disaster. Spinning wheels......information lag......banners that don't move etc. I don't have an account with Ithuba and I don't need one, but I do rely on the website to check the current status of games and also historical results. The old website was run efficiently and it was easy for me to see these two features. The new one........absolute *******. How could it be possible to ruin something that was already working perfectly well? Have the new owners deliberately hired amateur idiots to do the makeover?!? What was wrong with the old website anyway? It is pathetic really - especially in this day and age. Ithuba should be ashamed.
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Ithuba Lottery's replyOfficial
18 Dec 2025, 13:11 Thank you for taking the time to share your feedback. We sincerely apologise for the frustration you’ve experienced when using the updated National Lottery website.
We understand that many users rely on the website purely to view current game information and historical results, without needing an account, and we acknowledge that the experience may feel very different from the previous version. Your feedback regarding loading delays, banner behaviour, and ease of access to information has been noted and shared with the relevant teams for review.
The website upgrade introduced new functionality and content, and while the platform is operating, we recognise that certain elements may not yet meet the expectations of users who valued the simplicity and efficiency of the previous site. Feedback such as yours is important in identifying areas for improvement.
To ensure that you have easy access to official National Lottery updates — including jackpot results, SPORTSTAKE fixtures, and key game information — we encourage you to follow the Official National Lottery WhatsApp Channel, which provides real-time updates directly to your phone without the need to log in or create an account. You can find it by searching for National Lottery under WhatsApp Channels.
We regret that the new experience has not met your expectations and appreciate you taking the time to raise your concerns.
Phanda Pusha Play!
We understand that many users rely on the website purely to view current game information and historical results, without needing an account, and we acknowledge that the experience may feel very different from the previous version. Your feedback regarding loading delays, banner behaviour, and ease of access to information has been noted and shared with the relevant teams for review.
The website upgrade introduced new functionality and content, and while the platform is operating, we recognise that certain elements may not yet meet the expectations of users who valued the simplicity and efficiency of the previous site. Feedback such as yours is important in identifying areas for improvement.
To ensure that you have easy access to official National Lottery updates — including jackpot results, SPORTSTAKE fixtures, and key game information — we encourage you to follow the Official National Lottery WhatsApp Channel, which provides real-time updates directly to your phone without the need to log in or create an account. You can find it by searching for National Lottery under WhatsApp Channels.
We regret that the new experience has not met your expectations and appreciate you taking the time to raise your concerns.
Phanda Pusha Play!
Ithuba Lottery's reply18 Dec 2025, 13:11
Official
Thank you for taking the time to share your feedback. We sincerely apologise for the frustration you’ve experienced when using the updated National Lottery website.
We understand that many users rely on the website purely to view current game information and historical results, without needing an account, and we acknowledge that the experience may feel very different from the previous version. Your feedback regarding loading delays, banner behaviour, and ease of access to information has been noted and shared with the relevant teams for review.
The website upgrade introduced new functionality and content, and while the platform is operating, we recognise that certain elements may not yet meet the expectations of users who valued the simplicity and efficiency of the previous site. Feedback such as yours is important in identifying areas for improvement.
To ensure that you have easy access to official National Lottery updates — including jackpot results, SPORTSTAKE fixtures, and key game information — we encourage you to follow the Official National Lottery WhatsApp Channel, which provides real-time updates directly to your phone without the need to log in or create an account. You can find it by searching for National Lottery under WhatsApp Channels.
We regret that the new experience has not met your expectations and appreciate you taking the time to raise your concerns.
Phanda Pusha Play!
We understand that many users rely on the website purely to view current game information and historical results, without needing an account, and we acknowledge that the experience may feel very different from the previous version. Your feedback regarding loading delays, banner behaviour, and ease of access to information has been noted and shared with the relevant teams for review.
The website upgrade introduced new functionality and content, and while the platform is operating, we recognise that certain elements may not yet meet the expectations of users who valued the simplicity and efficiency of the previous site. Feedback such as yours is important in identifying areas for improvement.
To ensure that you have easy access to official National Lottery updates — including jackpot results, SPORTSTAKE fixtures, and key game information — we encourage you to follow the Official National Lottery WhatsApp Channel, which provides real-time updates directly to your phone without the need to log in or create an account. You can find it by searching for National Lottery under WhatsApp Channels.
We regret that the new experience has not met your expectations and appreciate you taking the time to raise your concerns.
Phanda Pusha Play!