LM
Lerato M
1 reviews | Active since Aug 2014
09 Jul 2021, 10:33
SELFISHLY EXPOSING CUSTOMERS TO HIGH SECURITY RISK
Ithuba has now all of a sudden changed and requesting cistomers to COMPULSORY submit their personal details online. They want you to upload your bank proof, proof of address and id copy. What about the security risks of the customer????
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Replies (2)
Ithuba Lottery's replyOfficial
09 Jul 2021, 10:51Good Day Lerato
We acknowledge receipt of your complaint. A consultant will be in contact to discuss the complaint in detail.
We acknowledge receipt of your complaint. A consultant will be in contact to discuss the complaint in detail.
Ithuba Lottery's reply09 Jul 2021, 10:51
Official
Good Day Lerato
We acknowledge receipt of your complaint. A consultant will be in contact to discuss the complaint in detail.
We acknowledge receipt of your complaint. A consultant will be in contact to discuss the complaint in detail.
Ithuba Lottery's replyOfficial
09 Jul 2021, 11:42Good Day Lerato
The National Lottery offers online wallet transactions therefore, we must comply with Financial Intelligence Centre Act (FICA) requirements. This means that for identification and verification purposes, there is a requirement for all our National Lottery Players to provide us with certain personal information and documents to play through the website. When you do not comply with FICA regulations, you stand the risk of exposing yourself to ********* who could potentially use your account to commit *****. Should any ******** activity take place on your account, you could be locked out of your account, meaning you would have no access to your National Lottery wallet. We are committed to protecting your personal information.
The National Lottery offers online wallet transactions therefore, we must comply with Financial Intelligence Centre Act (FICA) requirements. This means that for identification and verification purposes, there is a requirement for all our National Lottery Players to provide us with certain personal information and documents to play through the website. When you do not comply with FICA regulations, you stand the risk of exposing yourself to ********* who could potentially use your account to commit *****. Should any ******** activity take place on your account, you could be locked out of your account, meaning you would have no access to your National Lottery wallet. We are committed to protecting your personal information.
Ithuba Lottery's reply09 Jul 2021, 11:42
Official
Good Day Lerato
The National Lottery offers online wallet transactions therefore, we must comply with Financial Intelligence Centre Act (FICA) requirements. This means that for identification and verification purposes, there is a requirement for all our National Lottery Players to provide us with certain personal information and documents to play through the website. When you do not comply with FICA regulations, you stand the risk of exposing yourself to ********* who could potentially use your account to commit *****. Should any ******** activity take place on your account, you could be locked out of your account, meaning you would have no access to your National Lottery wallet. We are committed to protecting your personal information.
The National Lottery offers online wallet transactions therefore, we must comply with Financial Intelligence Centre Act (FICA) requirements. This means that for identification and verification purposes, there is a requirement for all our National Lottery Players to provide us with certain personal information and documents to play through the website. When you do not comply with FICA regulations, you stand the risk of exposing yourself to ********* who could potentially use your account to commit *****. Should any ******** activity take place on your account, you could be locked out of your account, meaning you would have no access to your National Lottery wallet. We are committed to protecting your personal information.