**** **** **** lottostar

Where do I begin. I stated playing the game deal or no deal on the website. Everything was fine until I started winning. I would accept the deal however it would not go through! Causing for me to lose the game . I would click and click to no avail. I logged the case with their live support chat who informed me it would take 48hrs for them to investigate and come with a resolution. I took this as my issue would be resolved and I could continue playing the game . The same thing happened until my account was on zero. After the 48hrs I asked them for a resolution and they informed me that the case was closed and I should go to casino to get an outcome. I didn’t understand because the case was logged with them , why should I get a outcome from somebody else. Anyway I went to speak to the lotto star consultant who didn’t know about the case or what casino the deal or no deal consultant was talking about and then when I explained the problem. She said the problem was never on their side it was my browser and I should use a different one . Not even a minute of investigation but pure ignorance to believe that I was wrong. Also how is not highlighted that browser may affect the games ??? So customers are not informed of this ?? Is this not *********??? Allowing customers to use browser that may cause problems???Honestly I would love to get my money back and never come back to this ****