TM
Thabo M

1 reviews | Active since May 2020

29 May 2020, 19:14

**** **** **** *********

I’m so disappointed with the eaziwin from the national lottery it’s just a **** I have been on winning R3 or R6. The eaziwin is not designed to have any one win. When I’m about to win I just lose money it’s a waste of money and time

0
Replies (1)
Ithuba Lottery
Ithuba Lottery's reply04 Jun 2020, 08:06
Official
Good day Thabo

Thank you for taking the time to communicate to us regarding your complaint. 

Kindly note that due to the National Lockdown, most of our staff have been working remotely and this way of working has impacted our turnaround times. 

We as National Lottery always strives to provide the best service to all our customers and ensure all our customer complaints are resolved timeously and amicably.

We would like to confirm that we do have winners on all our games, including the Eaziwin games.

The information is available on our Website.  www.nationallottery.co.za.
 
We would like wish you all of the best, as you continue being a loyal player.

Regards

Mumsie Coetzee