Same incompetence

The national lottery is improving your on-line playing experience, is what is indicated on the website. What a joke. My 27.08.2021 deposit is still not reflecting. E-mailed the info@... address, as well as the socialmedia@... e-mail addresses, and I get sent a screenshot of deposits, which don't include the 27.08 deposit, but the deposit I am querying was attached! A process that is supposed to be so simple is so irritating - including the sarcastic e-mails and Twitter remarks I've received in the past. Less focus on sarcasm and incompetence, and more focus on doing your job, please. Are the managers of these teams not being disciplined for pathetic service - this is unbelievable that it's allowed to carry on for so long.