RK
Retshedisitswe K
1 reviews | Active since Nov 2016
09 Apr 2019, 13:32
Robbing the poor
I won R240 from ithuba national lottery on Friday last week 5/04/2019, i then withdrew R220 from my online acciunt using their standard bank atm withdrawal option on Saturday but until today i haven't received the payment im just being ignored when enquiring about it from their facebook direct messaging, they are simply robbing the poor, i hope they get investigated, i think i'm not the only one they are treating like this.
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Ithuba Lottery's replyOfficial
09 Apr 2019, 14:57Dear Valued National Lottery Player
Please be advised that your complaint has been escalated to the relevant department who will make contact with you shortly.
Our sincere apologies for the inconvenience caused,and again we highly appreciate your feedback as it will assist us to become better at what we do.
Regards,
Customer Relations Team
Please be advised that your complaint has been escalated to the relevant department who will make contact with you shortly.
Our sincere apologies for the inconvenience caused,and again we highly appreciate your feedback as it will assist us to become better at what we do.
Regards,
Customer Relations Team
Best regards,
Ithuba Lottery's reply09 Apr 2019, 14:57
Official
Dear Valued National Lottery Player
Please be advised that your complaint has been escalated to the relevant department who will make contact with you shortly.
Our sincere apologies for the inconvenience caused,and again we highly appreciate your feedback as it will assist us to become better at what we do.
Regards,
Customer Relations Team
Please be advised that your complaint has been escalated to the relevant department who will make contact with you shortly.
Our sincere apologies for the inconvenience caused,and again we highly appreciate your feedback as it will assist us to become better at what we do.
Regards,
Customer Relations Team
Best regards,