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Teresa P

1 reviews | Active since Oct 2016

03 Dec 2025, 11:21

Problems with accessing Ithuba's new web-site has ben resolved.

I recently complained about the problems I experienced with accessing Ithuba's new website. It has now been resolved! Thank you to the kind and helpful gentleman who contacted me to find out why I could not access the site. He went out of his way to ensure that the teething problems with the new site were addressed and were user-friendly. I'm now able to access Ithuba with ease.

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Replies (1)
Ithuba Lottery
Ithuba Lottery's reply05 Dec 2025, 08:00
Official
 Thank you so much for taking the time to share this positive update with us. We’re delighted to hear that your access to the new ITHUBA website has been fully resolved and that you’re now able to navigate the platform with ease. 

We’re especially pleased that our team member was able to assist you promptly and with care. Your feedback means a great deal to us, as it helps ensure we continue improving and offering a seamless player experience—especially during the launch of new, enhanced digital features. 

If you ever need further assistance or have suggestions on how we can continue improving, please don’t hesitate to reach out. We appreciate your support and thank you for being part of the National Lottery community. 

Phanda. Pusha. Play! 

Best regards,