People's information not protected

Good day Ithuba team

I am quite disappointed on how you handle my query about information security not being protected. I brought the matter to you attention so you can sort it out. I had a choice to keep quite and keep accessing more profiles and do as I please. As an honest South African I decided to be a law abiding citizen and brought the matter to your attention.

I brought the matter to your attention because I know the good that Ithuba did and is still doing to South Africans. I have always gave positive reviews simply because I am a fan and I love to acknowledge the good rather than the bad.

When my query was brought to your attention was first you to sort out the mess without messing with my online account. I spoke to numerous people in regards to that . My account was then blocked and I was advised to open a new account which I agreed on a condition that only if all the information from my old account is moved to my news account. I was then told that it won't be moved which is quite surprising because it was not part of the agreement.

I have been quering and all my complains falls on deaf ears which I understand I am just a punter even if Ithuba loose me it will still make more revenue so my contraction means nothing.

I accessed a lot of accounts online and I can decide to leak them to media powerhouse or I can leak then on social media or I can report it to national lottery commission. We are speaking if a serious violation of POPI act where by people's sesnitive information where leaked .

Shockingly so I was even blamed that I accessed that information because I didn't logout , meaning that everyone's information is at risk if every punter decide not to logout because they will access others punters information.

I know the risk of not login out and according to my knowledge and understanding if I am a victim of cyber attack because of my negligence of not login out , I am the one who must suffer not other people who are more vigilant.Imagine if I was a sindicate or sime ********* people will be crying now because of someone's negligence. Charmaine Mabuza I am your big fan and kindly note this is not an attack in you.

I have screenshots of people's ID numbers and contact numbers I can decide to call them and inform them about it and I wonder how will they feel about it . Furthermore Ithuba did not even apologize for that all I was told is that my device was tampered .

Please move all my old information to my old account ,I have my own reasons why I need access to my old tickets . I am expecting a response ASAP or I will make means to bring this information to public's knowledge. Kindly note I am not threatening anyone I am just stating a fact.

Rodney