1 reviews | Active since Jul 2014
Pathetic
<p>I won R 192.70 on the 4th of March and paid R160.00 the same day. Neither the preize nor the payment have been deposited into my account.</p> <p>I called the help line at 8:00 am on the 7th March was given a reference number and told the winnings would be paid in 2 workings days. I sent my proof of payment to their deposits email address and got an automated reply and of course it would take 2 working days! Neither my paymeent or my prize have arrived. I cannot bring myself to phone their chaotic helpline.</p> <p> </p> <p>I understand why tere aare so many negative posts about Ithuba on your wesbite.</p> <p>I cannot give even 1 star</p>
Good day
Thank you for contacting ITHUBA.
Please be advised that this matter has been escalated to the relevant department and feedback will be provided shortly.
Our sincerest apology for the inconvenience caused.
Regards
Customer Relations Team
Good day
Thank you for contacting ITHUBA.
Please be advised that this matter has been escalated to the relevant department and feedback will be provided shortly.
Our sincerest apology for the inconvenience caused.
Regards
Customer Relations Team
I received my funds but I do not think this respons, which sounds not only stock but automated, had any thing to do with it. All the responses I have read here are the same
I received my funds but I do not think this respons, which sounds not only stock but automated, had any thing to do with it. All the responses I have read here are the same
once again my funds were not deposited into my account! A week mlater.
once again my funds were not deposited into my account! A week mlater.
