TM
Thavan M
1 reviews | Active since Oct 2011
15 Dec 2025, 12:42
OZOW not working and badly designed app.
OZOW deposits on android app STILL NOT WORKING AFTER 3 WEEKS and I reported it. WHY WHY WHY when one selects QUICKPIK, it shows QP,QP,QP,QP,QP,QP ? Is the BA and/or designer fresh out of school ? WHY must there be confirmations when banks don't even do it ? It WASTES TIME.
The best money-making feature is missing again as ice requested it years ago... BULK PLAYING up to MAX AMOUNTS ! Have all betting on 1 page, like before.
Helpful (0)
Replies (2)0
Replies (2)
Ithuba Lottery's replyOfficial
17 Dec 2025, 11:27 Thank you for raising your concerns. We acknowledge your frustration and appreciate you taking the time to share detailed feedback.
We have contacted you directly and confirmed that you are currently receiving an “Error 404 – Not Found” message when attempting to top up your wallet via OZOW on the Android app. This issue has been escalated to our Quality Assurance and technical teams for further testing and resolution.
While we complete our internal investigation, we have advised you to make use of alternative available payment methods, which remain fully operational.
We have also noted your feedback regarding:
Please be assured that your comments have been formally logged and shared with the relevant product and design teams as part of our ongoing platform improvements. We understand how important a smooth and efficient playing experience is, and we remain committed to addressing both technical issues and user experience enhancements.
Thank you for your patience while we work through this matter.
We have contacted you directly and confirmed that you are currently receiving an “Error 404 – Not Found” message when attempting to top up your wallet via OZOW on the Android app. This issue has been escalated to our Quality Assurance and technical teams for further testing and resolution.
While we complete our internal investigation, we have advised you to make use of alternative available payment methods, which remain fully operational.
We have also noted your feedback regarding:
- The QuickPick display experience
- Multiple confirmation steps during gameplay
- The absence of bulk play functionality
- Overall app navigation and layout preferences
Please be assured that your comments have been formally logged and shared with the relevant product and design teams as part of our ongoing platform improvements. We understand how important a smooth and efficient playing experience is, and we remain committed to addressing both technical issues and user experience enhancements.
Thank you for your patience while we work through this matter.
Ithuba Lottery's reply17 Dec 2025, 11:27
Official
Thank you for raising your concerns. We acknowledge your frustration and appreciate you taking the time to share detailed feedback.
We have contacted you directly and confirmed that you are currently receiving an “Error 404 – Not Found” message when attempting to top up your wallet via OZOW on the Android app. This issue has been escalated to our Quality Assurance and technical teams for further testing and resolution.
While we complete our internal investigation, we have advised you to make use of alternative available payment methods, which remain fully operational.
We have also noted your feedback regarding:
Please be assured that your comments have been formally logged and shared with the relevant product and design teams as part of our ongoing platform improvements. We understand how important a smooth and efficient playing experience is, and we remain committed to addressing both technical issues and user experience enhancements.
Thank you for your patience while we work through this matter.
We have contacted you directly and confirmed that you are currently receiving an “Error 404 – Not Found” message when attempting to top up your wallet via OZOW on the Android app. This issue has been escalated to our Quality Assurance and technical teams for further testing and resolution.
While we complete our internal investigation, we have advised you to make use of alternative available payment methods, which remain fully operational.
We have also noted your feedback regarding:
- The QuickPick display experience
- Multiple confirmation steps during gameplay
- The absence of bulk play functionality
- Overall app navigation and layout preferences
Please be assured that your comments have been formally logged and shared with the relevant product and design teams as part of our ongoing platform improvements. We understand how important a smooth and efficient playing experience is, and we remain committed to addressing both technical issues and user experience enhancements.
Thank you for your patience while we work through this matter.
TM
Thavan M's updateReviewer Update
22 Dec 2025, 08:36OZOW STILL NOT WORKING.... for a business making so much money, how can you be so inefficient when deposits drive profits ?
The "new app" offers little improvements over the old and some features are frustrating like 6xQP and delay in choosing next QP set.
Apply DUE DILLIGENCE PLEASE !
The "new app" offers little improvements over the old and some features are frustrating like 6xQP and delay in choosing next QP set.
Apply DUE DILLIGENCE PLEASE !
TM
Thavan M's update22 Dec 2025, 08:36
Reviewer Update
OZOW STILL NOT WORKING.... for a business making so much money, how can you be so inefficient when deposits drive profits ?
The "new app" offers little improvements over the old and some features are frustrating like 6xQP and delay in choosing next QP set.
Apply DUE DILLIGENCE PLEASE !
The "new app" offers little improvements over the old and some features are frustrating like 6xQP and delay in choosing next QP set.
Apply DUE DILLIGENCE PLEASE !