SH
Simon H

1 reviews | Active since Aug 2022

26 Sept 2022, 15:13

Ostop online services

Lately you people are sending promotion emails after the draw. It seems like your online systems are just a mess. Website is still kicking us out when we play. It' so frustrating when you play online and you get kicked out. When you call callcenter they are rude and threaten to activate online accounts. Once you raise a query with ithuba you will be told to upload your documents even if you have uploaded them recently. Online doesn't produce jackpot winners, website kicks us out. It's just a mess maybe Ithuba must cancel website once and for all and stick to Banking apps cause it seems like they get more attention. I won't play online anymore your services cause I can't be disrespected by a consultant in a callcenter when I need a service. I will only play in store once in a while only when the powerball is over 60 million and powerball plus over 45 million, Lotto over 20 million and lotto plus over 13 million cause those are the bench marks and they are only won after month end.. This week I can safely say no one will win any jackpot cause we are approaching month end. Keep on donating donors.

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Replies (1)
Ithuba Lottery
Ithuba Lottery's reply26 Sept 2022, 15:36
Official
Good Afternoon Simon


A consultant will be in contact with you shortly to address your complaint

Best regards,