TP
Teresa P
1 reviews | Active since Oct 2016
11 Feb 2026, 14:17
Not happy with Ithuba
I can't access my online account and I have a few winnings in my wallet. I've tried the contact number to complain but they were of no help. The instructions they gave me did not work. This has been going on for about 2 weeks now. Can someone please help!
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Ithuba Lottery's replyOfficial
11 Feb 2026, 15:32 Thank you for your patience while we investigated the matter.
We are pleased to confirm that the issue affecting your ability to access your online account has now been resolved. You should now be able to log in successfully and access your wallet, including your winnings.
We sincerely apologise for the inconvenience and frustration this has caused, particularly given the length of time you were experiencing difficulty. Your experience is important to us, and we appreciate the opportunity to assist in resolving the matter.
If you require any further support or encounter any additional challenges, please contact us directly and we will gladly assist you.
Phanda Pusha Play!
We are pleased to confirm that the issue affecting your ability to access your online account has now been resolved. You should now be able to log in successfully and access your wallet, including your winnings.
We sincerely apologise for the inconvenience and frustration this has caused, particularly given the length of time you were experiencing difficulty. Your experience is important to us, and we appreciate the opportunity to assist in resolving the matter.
If you require any further support or encounter any additional challenges, please contact us directly and we will gladly assist you.
Phanda Pusha Play!
Best regards,
Ithuba Lottery's reply11 Feb 2026, 15:32
Official
Thank you for your patience while we investigated the matter.
We are pleased to confirm that the issue affecting your ability to access your online account has now been resolved. You should now be able to log in successfully and access your wallet, including your winnings.
We sincerely apologise for the inconvenience and frustration this has caused, particularly given the length of time you were experiencing difficulty. Your experience is important to us, and we appreciate the opportunity to assist in resolving the matter.
If you require any further support or encounter any additional challenges, please contact us directly and we will gladly assist you.
Phanda Pusha Play!
We are pleased to confirm that the issue affecting your ability to access your online account has now been resolved. You should now be able to log in successfully and access your wallet, including your winnings.
We sincerely apologise for the inconvenience and frustration this has caused, particularly given the length of time you were experiencing difficulty. Your experience is important to us, and we appreciate the opportunity to assist in resolving the matter.
If you require any further support or encounter any additional challenges, please contact us directly and we will gladly assist you.
Phanda Pusha Play!
Best regards,