Not Allocating Account Payments!!!!

<p>I am currently trying to get two amounts deposited in Feb allocated to my account.</p> <p>I also gave up on one from May last year but stupidly continued to play.</p> <p>Sadly I see I am not the only person who has experienced this</p> <p>It would make sense if you removed the 'email proof of payment' option from your app as it clearly does not work and if there is an inbox it is not attended to and definitely not managed.</p> <p>Your agents are unable to give a turn around time for payment allocation which potentially says that there are so many that you have a backlog??!</p> <p> </p> <p> </p> <p> </p>