1 reviews | Active since Oct 2015
None payment into online wallet - ithuba
Play lotto etc via online wallet but have noticed lately that moneys are deducted when i top up and also the lower winnings are not paid out. Contacted them via their contact service but have heard nothing back, and have seen the last draw again - numbers matching but no payout reflected!!!
Dear Valued National Lottery Player
Please be advised that your complaint has been escalated to the relevant department who will make contact with you shortly.
Our sincere apologies for the inconvenience caused,and again we highly appreciate your feedback as it will assist us to become better at what we do.
Regards,
Customer Relations Team
Best regards,
Dear Valued National Lottery Player
Please be advised that your complaint has been escalated to the relevant department who will make contact with you shortly.
Our sincere apologies for the inconvenience caused,and again we highly appreciate your feedback as it will assist us to become better at what we do.
Regards,
Customer Relations Team
Best regards,