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1 reviews | Active since Aug 2012
24 Aug 2020, 11:39
No sms received for funds withdrawn?
Please advise when i will get the sms from Standard Bank to withdraw my funds from the ATM. I did the withdrawal on the 18 August but i still have not received an sms?
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Replies (2)0
Replies (2)
Ithuba Lottery's replyOfficial
24 Aug 2020, 15:35Good day N, we acknowledge receipt of your complaint. A customer service agent will be in touch to discuss and resolve your query.
Ithuba Lottery's reply24 Aug 2020, 15:35
Official
Good day N, we acknowledge receipt of your complaint. A customer service agent will be in touch to discuss and resolve your query.
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N N's updateReviewer Update
03 Sept 2020, 16:27Thank you for the speedy response to the review, the matter was resolved on the same day and i got the sms from Standard Bank to withdraw the funds. Please try and expedite as the web option is such a convenient way of purchasing lottery tickets but the wait to receive the money is not nice, and many people are complaining about this.
Thanks
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Thanks
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N N's update03 Sept 2020, 16:27
Reviewer Update
Thank you for the speedy response to the review, the matter was resolved on the same day and i got the sms from Standard Bank to withdraw the funds. Please try and expedite as the web option is such a convenient way of purchasing lottery tickets but the wait to receive the money is not nice, and many people are complaining about this.
Thanks
N
Thanks
N