No service after a whole month of phoning

Ithuba Johannesburg is refusing to assist me because the previous tendant is owing them money. I have completed new application forms and is waiting a month now. Now they are requesting for the previous tendant to give them permission that I am allowed to apply for a machine at Ithuba. How in the world is this possible he is not even answering his phone. Can someone at Ithuba with a little bit of intellegance please assist me in resolving this issue. I have never came across such bad service in my whole life. I want this sorted out today and I will make it my whole mission for this week to report it on every possible resource I can find until I have been assisted.<br> <br> Mary-Anne ***<br> Elizabeth ***<br> <br> My application was successful but no service, according to all contact persons your system is down for the last month which I absolutely find inpossible to believe.