No response = disgusting service

<p>I have deposited money using the Standard bank account on 27 March. I have phoned the call centre twice, only to be told to send the proof of deposit(this after they can't find my registered number even though I have successfully deposited before). This I have done 3 times now. I was also provided with the email address of a supervisor. The supervisor has not even acknowledged the email as yet (most probably because he has 1000's of emails). Do I now sue the Lottery for the lotto winning, since they ****** me of the opportunity to play?</p> <p>The service is non-existant!! :(</p>