1 reviews | Active since Jun 2013
No funds in my Lotto wallet.
<p>On Friday morning 24th February 2017, I deposited R290 into my lotto wallet from fnb. I usually play sportstakes on a Saturday and I thought I would deposit the money a day before because I know how useless the finance department is and I've had problems in the past. It's Saturday morning already and after numerous calls and emails, my money still doesn't reflect in my lotto wallet. I sent proof of payment twice yesterday and every time I call they say they forwarded it to the finance department. Does anyone work in the finance department? I sure will not be using this service again, but for now I would like my money to reflect in my Lotto wallet or back in my bank account. </p>
Good day
Thank you for contacting ITHUBA.
Please be advised that this matter has been escalated to the relevant department and feedback will be provided shortly.
Our sincerest apology for the inconvenience caused.
Regards
Customer Relations Team
Good day
Thank you for contacting ITHUBA.
Please be advised that this matter has been escalated to the relevant department and feedback will be provided shortly.
Our sincerest apology for the inconvenience caused.
Regards
Customer Relations Team
