HS
Harry S
1 reviews | Active since Feb 2019
24 Nov 2025, 08:09
No access to lotto app
Cannot open app, cannot log in on website, asks for cell no to srnd otp but get nothing, whats your problem
Helpful (0)
Replies (3)0
Replies (3)Ithuba Lottery's replyOfficial
24 Nov 2025, 12:28 Thank you for reaching out and sharing your experience. We’re sorry to hear that you’ve been unable to access the National Lottery app and website — we understand how frustrating this must be.
Our system upgrade requires all players to reset their login details, but you should still be receiving your OTP. If you’re not, we’d like to resolve this for you immediately.
We are happy to assign a Call Centre agent to assist you step-by-step through the process and get your access restored. Please contact us on ***, or send us your preferred contact number via ***, and we will call you back directly.
Thank you for your patience — we’re here to help get you back online as quickly as possible.
Phanda Pusha Play!
Our system upgrade requires all players to reset their login details, but you should still be receiving your OTP. If you’re not, we’d like to resolve this for you immediately.
We are happy to assign a Call Centre agent to assist you step-by-step through the process and get your access restored. Please contact us on ***, or send us your preferred contact number via ***, and we will call you back directly.
Thank you for your patience — we’re here to help get you back online as quickly as possible.
Phanda Pusha Play!
Ithuba Lottery's reply24 Nov 2025, 12:28
Official
Thank you for reaching out and sharing your experience. We’re sorry to hear that you’ve been unable to access the National Lottery app and website — we understand how frustrating this must be.
Our system upgrade requires all players to reset their login details, but you should still be receiving your OTP. If you’re not, we’d like to resolve this for you immediately.
We are happy to assign a Call Centre agent to assist you step-by-step through the process and get your access restored. Please contact us on ***, or send us your preferred contact number via ***, and we will call you back directly.
Thank you for your patience — we’re here to help get you back online as quickly as possible.
Phanda Pusha Play!
Our system upgrade requires all players to reset their login details, but you should still be receiving your OTP. If you’re not, we’d like to resolve this for you immediately.
We are happy to assign a Call Centre agent to assist you step-by-step through the process and get your access restored. Please contact us on ***, or send us your preferred contact number via ***, and we will call you back directly.
Thank you for your patience — we’re here to help get you back online as quickly as possible.
Phanda Pusha Play!
HS
Harry S's updateReviewer Update
24 Nov 2025, 12:37Working now, thanks
HS
Harry S's update24 Nov 2025, 12:37
Reviewer Update
Working now, thanks
Ithuba Lottery's replyOfficial
24 Nov 2025, 12:39Thank you kindly for your feedback.
Phanda Pusha Play!
Phanda Pusha Play!
Ithuba Lottery's reply24 Nov 2025, 12:39
Official
Thank you kindly for your feedback.
Phanda Pusha Play!
Phanda Pusha Play!
