MN
Mc N
1 reviews | Active since Apr 2026
09 Apr 2026, 18:29
Nine payments by Ithuba lotto
I played lotto more than a 2 month ago they refused to pay. I sent emails they didn’t reply I phoned them and sent them proof of winning ticket they said it’s still being handled by finance and to this day 2 weeks later still no payment.
Helpful (0)
Replies (2)0
Replies (2)MN
Mc N's updateReviewer Update
09 Apr 2026, 18:35None payments
MN
Mc N's update09 Apr 2026, 18:35
Reviewer Update
None payments
Ithuba Lottery's replyOfficial
14 Apr 2026, 15:25Thank you for your message, and we apologise for the delay and frustration.To assist in resolving this matter, please send us your Capitec bank statement for the account linked to your play. Once received, we will verify whether the winnings were credited to your account. If they were not, we will forward the statement and payment details to Capitec for further investigation.
The statement will help Capitec trace the payment using your account details and reference information. Please be assured that once we receive your bank statement, we will use it to assist both with our verification and with Capitec’s investigation so that this matter can be resolved as quickly as possible.
Phanda Pusha Play!
The statement will help Capitec trace the payment using your account details and reference information. Please be assured that once we receive your bank statement, we will use it to assist both with our verification and with Capitec’s investigation so that this matter can be resolved as quickly as possible.
Phanda Pusha Play!
Ithuba Lottery's reply14 Apr 2026, 15:25
Official
Thank you for your message, and we apologise for the delay and frustration.To assist in resolving this matter, please send us your Capitec bank statement for the account linked to your play. Once received, we will verify whether the winnings were credited to your account. If they were not, we will forward the statement and payment details to Capitec for further investigation.
The statement will help Capitec trace the payment using your account details and reference information. Please be assured that once we receive your bank statement, we will use it to assist both with our verification and with Capitec’s investigation so that this matter can be resolved as quickly as possible.
Phanda Pusha Play!
The statement will help Capitec trace the payment using your account details and reference information. Please be assured that once we receive your bank statement, we will use it to assist both with our verification and with Capitec’s investigation so that this matter can be resolved as quickly as possible.
Phanda Pusha Play!