BO
Ben O
1 reviews | Active since Jul 2012
07 Jan 2019, 21:01
National Lottery EFT payments
I made a EFT payment on 20December into my ITUBA Wallet. The money is still not reflected on my wallet. I phoned several times but only receive messages that I would be phoned back. That is where it ends. It looks like if they don't know what they are doing.
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Replies (1)
Ithuba Lottery's replyOfficial
15 Mar 2019, 10:05Good day
Thank you for your email.
Please be advised that your complaint has been escalated to the relevant department for fulfilment.
We sincerely apologize for the inconvenience caused and highly appreciate your feedback as it will assist us to become better in what we do.
Regards
Customer Relations Team
Thank you for your email.
Please be advised that your complaint has been escalated to the relevant department for fulfilment.
We sincerely apologize for the inconvenience caused and highly appreciate your feedback as it will assist us to become better in what we do.
Regards
Customer Relations Team
Ithuba Lottery's reply15 Mar 2019, 10:05
Official
Good day
Thank you for your email.
Please be advised that your complaint has been escalated to the relevant department for fulfilment.
We sincerely apologize for the inconvenience caused and highly appreciate your feedback as it will assist us to become better in what we do.
Regards
Customer Relations Team
Thank you for your email.
Please be advised that your complaint has been escalated to the relevant department for fulfilment.
We sincerely apologize for the inconvenience caused and highly appreciate your feedback as it will assist us to become better in what we do.
Regards
Customer Relations Team