1 reviews | Active since Dec 2014
More Than a week since deposited money!
<p>On the 25th of May I deposited R340 onto my account and I forwarded my proof of payment the same day and to this day it has still not reflected on my account. I called their call centre twice already to try to have it sorted out and all of their call centre agents have a stinking attitude. They are not helpful at all. Today the person I was speaking to even shouted at me saying what do I expect him to do!! This is bad. He said, this is a technical issue and it might take two weeks to sort out and I asked him how does he know that and he said he just know if it takes this long to reflect, it’s a technical issue. He just said that without even verifying what he was saying. If I knew this was going to happen, I would have never deposited ever….. BAD SERVICE AND BAD ATTITUDE, I MIS THE PREVIOUS OPERATOR ALREADY!!!!</p>
Good day
Thank you for contacting ITHUBA.
Please be advised that this matter has been escalated to the relevant department, and feedback will be provided shortly.
Our sincerest apology for the inconvenience caused.
Regards
Customer Relations Team
Good day
Thank you for contacting ITHUBA.
Please be advised that this matter has been escalated to the relevant department, and feedback will be provided shortly.
Our sincerest apology for the inconvenience caused.
Regards
Customer Relations Team
