Money still not reflecting

I deposited money into my online account last week Wednesday. I sent the proof of deposit on Thursday. I called on Friday and spoke to Msizi who thought this whole thing was a big joke. Telling me that when this thing started it was like a fast train now their systems are working really slow like Metrorail blah blah blah... how do you tell a customer that? He basically could not give me any answers and that they had no turnaround time. I then called on Saturday and spoke to Elton who was very helpful...he picked up my email with the proof of deposit and told me that I deposited the money correctly and the money would be allocated today as this could not be done during the weekend.<br> <br> It is now 4pm and there is no money in my account. I no longer wish to play the lottery online and I want my money to be credited back into my bank account. This whole process is half baked...how do you introduce a service that does not work. Pay my money back.