JM
Julia M
1 reviews | Active since Jun 2018
06 Dec 2019, 18:46
Money not reflecting on the wallet
Ithuba seems not to care about their customers.How can we all complain about money paid to our wallets and not reflecting,but they still do nothing about it?.They don’t even boarder to respond to emails.Very disappointed.
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Replies (1)
Ithuba Lottery's replyOfficial
06 Dec 2019, 19:04Good day Julia Mthethwa
Thank you for taking the time to communicate to us regarding your complaint. We have every desire to address your needs and provide the best solution available to resolve your complaint as soon as possible.
Please forward the following the proof of payment to *** in order to initiate an investigation.
Your proof of payment should contain the following:-Bank account number deposited into-Date of deposit-Amount deposited-Reference used
Regards
Beatrice Tsitsing
Thank you for taking the time to communicate to us regarding your complaint. We have every desire to address your needs and provide the best solution available to resolve your complaint as soon as possible.
Please forward the following the proof of payment to *** in order to initiate an investigation.
Your proof of payment should contain the following:-Bank account number deposited into-Date of deposit-Amount deposited-Reference used
Regards
Beatrice Tsitsing
Ithuba Lottery's reply06 Dec 2019, 19:04
Official
Good day Julia Mthethwa
Thank you for taking the time to communicate to us regarding your complaint. We have every desire to address your needs and provide the best solution available to resolve your complaint as soon as possible.
Please forward the following the proof of payment to *** in order to initiate an investigation.
Your proof of payment should contain the following:-Bank account number deposited into-Date of deposit-Amount deposited-Reference used
Regards
Beatrice Tsitsing
Thank you for taking the time to communicate to us regarding your complaint. We have every desire to address your needs and provide the best solution available to resolve your complaint as soon as possible.
Please forward the following the proof of payment to *** in order to initiate an investigation.
Your proof of payment should contain the following:-Bank account number deposited into-Date of deposit-Amount deposited-Reference used
Regards
Beatrice Tsitsing