PR
Peter R

1 reviews | Active since Jul 2011

15 May 2023, 14:11

MONEY NOT ALLOCATED TO BENEFICIARY ACCOUNT

I electronically deposited money on the 3rd May 2023, to the Ithuba Lottery FNB account, as I have done previously, however, they haven't loaded my account after numerous attempts to communicate with them by email and telephonically. I was told on the 5th May that the matter has been escalated, I still wait till today.

0
Replies (1)
Ithuba Lottery
Ithuba Lottery's reply17 May 2023, 12:46
Official
Good day Peter R

Our records indicate that the deposit is reflected in your online account. If you need anything else, kindly contact the Player Helpline.