Money deposited still doesn't reflect

Can Ithuba National Lottery please correct this on their website: \If you pay from FNB to FNB or from ABSA to ABSA your money should be in your wallet within 15 minutes\". i think it should say 15 days to reflect! I've send emails, tried to call the call centre, my money doesn't reflect. Please people I warn you, STAY AWAY from the online lotto playing. Just another disappointing SA initiative, suppose it's my own fault, how can you expect anything in this country to run like it's supposed to. "