AP
Andre P
1 reviews | Active since Nov 2011
28 Mar 2023, 14:51
Mobile app problems
I have tried many times to follow the account verification procedures. in order to verify my account. The documentation is very clear, but always get rejected. The app also does not allow me to update my address. I have a small balance on the app and this now means that I will never be able to utilise this balance. The staff is not providing any assistance through email and I really do not have time to spend on phone calls.
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Replies (2)0
Replies (2)
Ithuba Lottery's replyOfficial
28 Mar 2023, 15:11Good day Andre P
A consultant will call you shortly to assist with the process
A consultant will call you shortly to assist with the process
Best regards,
Ithuba Lottery's reply28 Mar 2023, 15:11
Official
Good day Andre P
A consultant will call you shortly to assist with the process
A consultant will call you shortly to assist with the process
Best regards,
AP
Andre P's updateReviewer Update
28 Mar 2023, 16:38I was contacted and the assistant assisted and the issue was resolved very quickly. Thank you very much. I plan to change my rating as soon as I get an opportunity.
AP
Andre P's update28 Mar 2023, 16:38
Reviewer Update
I was contacted and the assistant assisted and the issue was resolved very quickly. Thank you very much. I plan to change my rating as soon as I get an opportunity.