NM
Nonkululeko M
1 reviews | Active since Apr 2023
25 Sept 2025, 19:25
****mers and liers
I won with 2 numbers yesterday and the Amount was 1210rands then my bank sent me 4rands they are the biggest ****mers and liers I've ever seen , I wasn't given the right amount I won , and I even called Capitec Bank after I've called ithuba looks like the Bank and the Lottery are besties at ****ming the Guy I spoke to from Capitec said there's and error and they are still trying to fix it until now my money has not been deposited and it's not the first time they do this🚮🚮🚮🤬
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Replies (1)
Ithuba Lottery's replyOfficial
01 Oct 2025, 13:15 Thank you for reaching out and sharing your experience with us. We are truly sorry to hear about the frustration you have encountered regarding your recent PowerBall winnings. We understand how upsetting it must feel when the amount reflected does not match your expectations, and we appreciate the opportunity to clarify this matter.
When tickets are played and winnings are claimed through banking channels (such as Capitec), the bank’s system facilitates the payout to your account. In rare cases, technical delays or display errors may occur on the bank’s side, which can result in discrepancies or slower processing times. We can confirm that Ithuba does not withhold winnings and that all prizes are paid strictly in line with the official National Lottery Rules and Regulations.
To resolve this issue as quickly as possible, we recommend:
We take these matters very seriously and will gladly assist in coordinating with the bank to ensure your winnings are paid in full.
Thank you for your patience and for bringing this to our attention.
Phanda Pusha Play!
When tickets are played and winnings are claimed through banking channels (such as Capitec), the bank’s system facilitates the payout to your account. In rare cases, technical delays or display errors may occur on the bank’s side, which can result in discrepancies or slower processing times. We can confirm that Ithuba does not withhold winnings and that all prizes are paid strictly in line with the official National Lottery Rules and Regulations.
To resolve this issue as quickly as possible, we recommend:
- Keeping Your Ticket Details Handy: Please ensure you have your ticket reference number available, as it will help both Ithuba and the bank trace the payout.
- Following Up with Your Bank: Since Capitec is the channel through which you played, they are responsible for finalising the deposit into your account.
- Escalating with Ithuba if Needed: If the issue persists, please contact our Call Centre on ***(toll-free) with your ticket reference so we can escalate the matter jointly with Capitec to ensure you receive your winnings.
We take these matters very seriously and will gladly assist in coordinating with the bank to ensure your winnings are paid in full.
Thank you for your patience and for bringing this to our attention.
Phanda Pusha Play!
Ithuba Lottery's reply01 Oct 2025, 13:15
Official
Thank you for reaching out and sharing your experience with us. We are truly sorry to hear about the frustration you have encountered regarding your recent PowerBall winnings. We understand how upsetting it must feel when the amount reflected does not match your expectations, and we appreciate the opportunity to clarify this matter.
When tickets are played and winnings are claimed through banking channels (such as Capitec), the bank’s system facilitates the payout to your account. In rare cases, technical delays or display errors may occur on the bank’s side, which can result in discrepancies or slower processing times. We can confirm that Ithuba does not withhold winnings and that all prizes are paid strictly in line with the official National Lottery Rules and Regulations.
To resolve this issue as quickly as possible, we recommend:
We take these matters very seriously and will gladly assist in coordinating with the bank to ensure your winnings are paid in full.
Thank you for your patience and for bringing this to our attention.
Phanda Pusha Play!
When tickets are played and winnings are claimed through banking channels (such as Capitec), the bank’s system facilitates the payout to your account. In rare cases, technical delays or display errors may occur on the bank’s side, which can result in discrepancies or slower processing times. We can confirm that Ithuba does not withhold winnings and that all prizes are paid strictly in line with the official National Lottery Rules and Regulations.
To resolve this issue as quickly as possible, we recommend:
- Keeping Your Ticket Details Handy: Please ensure you have your ticket reference number available, as it will help both Ithuba and the bank trace the payout.
- Following Up with Your Bank: Since Capitec is the channel through which you played, they are responsible for finalising the deposit into your account.
- Escalating with Ithuba if Needed: If the issue persists, please contact our Call Centre on ***(toll-free) with your ticket reference so we can escalate the matter jointly with Capitec to ensure you receive your winnings.
We take these matters very seriously and will gladly assist in coordinating with the bank to ensure your winnings are paid in full.
Thank you for your patience and for bringing this to our attention.
Phanda Pusha Play!