1 reviews | Active since Mar 2009
<p>Paid R120 into my account on 28th October, 2016 at 08.30.</p> <p>Sent E-Mail proof of deposit to correct address with correct banking details.</p> <p>Heard nothing, no deposit to my account, no replies to my numerous queries, nothing for almost a week.</p> <p>Today I phoned & told my story to some guy who left me waiting for 40 minutes and never came back.</p> <p>Called yet again this time after 15 minutes he did come back & said he had found my deposit and had sent 1 of my 7 previous E-Mails to their accounts dept.</p> <p>When I asked if I should not rather send my proof of deposit to the accounts dept in future he said "They don't deal with the public and promptly hung up".</p> <p> </p> <p>What a bunch of idiots! Beware just think if you won how you would battle to get paid. They can stick it from now on.</p>
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Customer Relations Team
Best regards,
Good day
Thank you for contacting ITHUBA.
Please be advised that this matter has been escalated to the relevant department and feedback will be provided shortly.
Our sincerest apology for the inconvenience caused.
Regards
Customer Relations Team
Best regards,
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