KK
Kobus K
1 reviews | Active since Apr 2019
28 Apr 2019, 15:20
Ithuba wallet not reflecting
I have now sent 3-4 mails trying to claim back money to my wallet today once more i have R200 more not showing on my wallet.
Can you please contact me on ********** 248
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Ithuba Lottery's replyOfficial
29 Apr 2019, 08:19Good day Mr Kruger
Thank you for taking the time to communicate to us regarding your complaint. We have every desire to address your needs and provide the best solution available to resolve your issue as soon as possible.
The complaint has been escalated to the relevant department who will make contact with you shortly and ensure that it is resolved in a speedily manner.
Our sincere apologies for the inconvenience caused, and again we highly appreciate your feedback as it will assist us to become better at what we do.
Regards,
Customer Relations Team
Thank you for taking the time to communicate to us regarding your complaint. We have every desire to address your needs and provide the best solution available to resolve your issue as soon as possible.
The complaint has been escalated to the relevant department who will make contact with you shortly and ensure that it is resolved in a speedily manner.
Our sincere apologies for the inconvenience caused, and again we highly appreciate your feedback as it will assist us to become better at what we do.
Regards,
Customer Relations Team
Best regards,
Ithuba Lottery's reply29 Apr 2019, 08:19
Official
Good day Mr Kruger
Thank you for taking the time to communicate to us regarding your complaint. We have every desire to address your needs and provide the best solution available to resolve your issue as soon as possible.
The complaint has been escalated to the relevant department who will make contact with you shortly and ensure that it is resolved in a speedily manner.
Our sincere apologies for the inconvenience caused, and again we highly appreciate your feedback as it will assist us to become better at what we do.
Regards,
Customer Relations Team
Thank you for taking the time to communicate to us regarding your complaint. We have every desire to address your needs and provide the best solution available to resolve your issue as soon as possible.
The complaint has been escalated to the relevant department who will make contact with you shortly and ensure that it is resolved in a speedily manner.
Our sincere apologies for the inconvenience caused, and again we highly appreciate your feedback as it will assist us to become better at what we do.
Regards,
Customer Relations Team
Best regards,