mP
martin P

1 reviews | Active since Jul 2020

03 Jul 2020, 12:18

ITHUBA REFUSES TO GIVE ME A REFUND OF MONEY I DEPOSITED INTO WALLET ACCOUNT!!! ****************!!!

FROM THE 22 MAY TILL JULY DEALING WITH A SIMPLE REFUND!!! I SUBMITED ALL THE DOCUMENTS THAT YOU HAVE BEEN REQUESTING FROM ME AND STILL YOU FAIL TO VERIFY THE DOCUMENTS SO THAT I CAN GET MY MONEY BACK. WHAT THE HELL IS IT THAT YOU EXPECTING ME TO DO NOW???? I CANT KEEP WRITING TO ASK YOU GUYS TO ASSIST ME WITH THE SAME ISSUE OVER AND OVER AGAIN!! THIS IS SOME USELESS SERVICE THAT YOU GIVING ME AND ITS UNACCEPTABLE. I TRIED WITHDRAWING MY MONEY USING DIRECT TRANSFER AND YOU STILL HAVE NOT VERIFIED THE DOCUMENTS I HAVE SUBMITTED TO YOU SOOO MANY TIMES!!! I TRIED ATM WITHDRAWAL AND ITS BEEN MORE THEN A WEEK AND I AM STILL WAITING??? CAN SOMEONE PLEASE START TAKING ME SERIOUSLY. THIS IS CARZY!!!!!! I WANT A REFUND ON MY R6900 THAT I MISTAKENLY DEPOSITED IN TO MY WALLET ACCOUNT!!!

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Replies (1)
Ithuba Lottery
Ithuba Lottery's reply06 Jul 2020, 15:39
Official
Good day Martin, we acknowledge receipt of your complaint. A customer service agent will be in touch to discuss and resolve your query.