FM
Floyd M
1 reviews | Active since Sept 2015
04 Apr 2019, 15:32
Ithuba National Lottery deducted money from my Wallet without my consent.
I just deposited R50 into my Wallet and the Ithuba system stole some of the money without letting me know, when i call ithuba lottery Player helpline they say it's a fee but when i ask what for they say they dont know.
To anyone who's thinking of depositing money into ithuba national lottery, please take note of your balance because your money will be taken or ****** from you without your consent!
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Replies (1)Ithuba Lottery's replyOfficial
04 Apr 2019, 17:37Dear Valued National Lottery Player
Please be advised that your complaint has been escalated to the relevant department who will make contact with you shortly.
Our sincere apologies for the inconvenience caused,and again we highly appreciate your feedback as it will assist us to become better at what we do.
Regards,
Customer Relations Team
Ithuba Lottery's reply04 Apr 2019, 17:37
Official
Dear Valued National Lottery Player
Please be advised that your complaint has been escalated to the relevant department who will make contact with you shortly.
Our sincere apologies for the inconvenience caused,and again we highly appreciate your feedback as it will assist us to become better at what we do.
Regards,
Customer Relations Team
