CS
Carmen S

1 reviews | Active since Feb 2021

25 Feb 2021, 16:44

Ithuba national lottery

Ive been trying to get my banking account approved since last year. I have some winnings i want to withdraw but i cant because i get the message saying account has not been approved. How long does it take to approve an account? Months??

0
Replies (2)
Ithuba Lottery
Ithuba Lottery's reply25 Feb 2021, 17:05
Official
Good Day  Carmen S
We acknowledge receipt of your complaint. A consultant will be in contact to discuss the complaint in detail. 
Ithuba Lottery
Ithuba Lottery's reply26 Feb 2021, 08:27
Official
Good Day Carmen, 

Attempts to call you this morning have unfortunately been unsuccessful. 

Please note that your banking profile has been approved and, you can proceed with a withdrawal request. 

Many apologies for the inconvenience.