LB
Lefa B
1 reviews | Active since Aug 2019
13 Aug 2019, 17:44
Ithuba lottery stop rubbing us
made a withdrawal from my wallet on sunday and I still have not received any SMS from Ithuba and Standard Bank as promised.
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Replies (1)
Ithuba Lottery's replyOfficial
14 Aug 2019, 09:26Good day
Thank you for taking the time to communicate to us regarding your complaint. We have every desire to address your needs and provide the best solution available to resolve your issue as soon as possible.
The complaint has been escalated to the relevant department who will make contact with you shortly and ensure that it is resolved in a speedily manner.
Our sincere apologies for the inconvenience caused, and again we highly appreciate your feedback as it will assist us to become better at what we do.
Regards,
Beatrice Tsitsing
Thank you for taking the time to communicate to us regarding your complaint. We have every desire to address your needs and provide the best solution available to resolve your issue as soon as possible.
The complaint has been escalated to the relevant department who will make contact with you shortly and ensure that it is resolved in a speedily manner.
Our sincere apologies for the inconvenience caused, and again we highly appreciate your feedback as it will assist us to become better at what we do.
Regards,
Beatrice Tsitsing
Best regards,
Ithuba Lottery's reply14 Aug 2019, 09:26
Official
Good day
Thank you for taking the time to communicate to us regarding your complaint. We have every desire to address your needs and provide the best solution available to resolve your issue as soon as possible.
The complaint has been escalated to the relevant department who will make contact with you shortly and ensure that it is resolved in a speedily manner.
Our sincere apologies for the inconvenience caused, and again we highly appreciate your feedback as it will assist us to become better at what we do.
Regards,
Beatrice Tsitsing
Thank you for taking the time to communicate to us regarding your complaint. We have every desire to address your needs and provide the best solution available to resolve your issue as soon as possible.
The complaint has been escalated to the relevant department who will make contact with you shortly and ensure that it is resolved in a speedily manner.
Our sincere apologies for the inconvenience caused, and again we highly appreciate your feedback as it will assist us to become better at what we do.
Regards,
Beatrice Tsitsing
Best regards,