TT
Thelma T
1 reviews | Active since Feb 2018
08 Aug 2019, 11:05
ITHUBA LOTTERY ONLINE DAY LIGHT ******S
I HAVE MADE 3 DIFFERENT DEPOSITS USING THE IPAY FEATURE FOR INSTANT EFTS. MADE 2 PAYMENTS IN JULY AND ANOTHER THIS MORNING. NOTHING IS REFLECTING ON MY WALLET. I HAVE CALLED THEM NUMEROUS TIMES TO ALLOCATE THE FUNDS AND THEY KEEP WANTING PROOF OF PAYMENT YOU CAN NOT GET PROOF FOR THAT PAYU TRANSFER. YOU CAN JUST TELL THE DISINTEREST ON THE OTHER END OF THE LINE. I SENT MY STATEMENT INDICATING THE TRANSACTIONS AND APPARENTLY ITS NOT GOOD ENOUGH. THIS IS QUITE RIDICULOUS TO RIP PEOPLE OFF LIKE THAT. WITH ALL THE MILLIONS THEY MAKE FROM ALL THE PLAYERS YOU STILL WANT TO SWINDLE MORE? PLEASE FIX YOUR TECHNICAL ISSUES AND ALLOCATE MY FUNDS ACCORDINGLY.
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Ithuba Lottery's replyOfficial
08 Aug 2019, 11:24Good day Ms Tafira,
Firstly I would like to apologize for the lengths you have had to go through to get your query attended to. I will personally undertake to get this resolved as soon as possible.
Kindly send an email to *** with as much detail as possible regarding your query and I will investigate the matter.
Once again, our sincerest apologies for the inconvenience and frustration caused. We highly appreciate your feedback as it will assist us to become better at what we do.
Kind regards,
Beatrice Tsitsing
Firstly I would like to apologize for the lengths you have had to go through to get your query attended to. I will personally undertake to get this resolved as soon as possible.
Kindly send an email to *** with as much detail as possible regarding your query and I will investigate the matter.
Once again, our sincerest apologies for the inconvenience and frustration caused. We highly appreciate your feedback as it will assist us to become better at what we do.
Kind regards,
Beatrice Tsitsing
Ithuba Lottery's reply08 Aug 2019, 11:24
Official
Good day Ms Tafira,
Firstly I would like to apologize for the lengths you have had to go through to get your query attended to. I will personally undertake to get this resolved as soon as possible.
Kindly send an email to *** with as much detail as possible regarding your query and I will investigate the matter.
Once again, our sincerest apologies for the inconvenience and frustration caused. We highly appreciate your feedback as it will assist us to become better at what we do.
Kind regards,
Beatrice Tsitsing
Firstly I would like to apologize for the lengths you have had to go through to get your query attended to. I will personally undertake to get this resolved as soon as possible.
Kindly send an email to *** with as much detail as possible regarding your query and I will investigate the matter.
Once again, our sincerest apologies for the inconvenience and frustration caused. We highly appreciate your feedback as it will assist us to become better at what we do.
Kind regards,
Beatrice Tsitsing