LL
Loyiso L

1 reviews | Active since Oct 2025

21 Oct 2025, 12:46

Ithuba Lottery online ****

Your online portal is *****ed. Why capture my personal details, confirm i've created an account via email then proceed to not allow me to login. You allow me to do forgot password and still reject my login. What happens to my personal information that you've captured. Are you going to pretend to be me and play on my behalf ??? Probably win and claim the prize

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Replies (1)
Ithuba Lottery
Ithuba Lottery's reply22 Oct 2025, 07:36
Official
Thank you for bringing this matter to our attention.

We have reviewed your account and can confirm that your National Lottery wallet profile has been created. However, before we can proceed further, we are required by law to complete your FICA verification and confirm your email address. These steps are necessary to protect your identity and ensure secure access to your funds and winnings.

Our team attempted to contact you telephonically today but unfortunately could not reach you. We will try again tomorrow. In the meantime, you may speed up the process by uploading your FICA documents (copy of your ID and proof of address) and completing your email verification via your online profile.

Once these steps are completed, we will be able to assist you fully.Please don’t hesitate to contact us if you need help with the upload process — we are happy to guide you.

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