AK
Adewale K

1 reviews | Active since Dec 2016

07 Dec 2016, 10:35

Ithuba lottery not creditiing my account deposit.

<p>I made a deposit of R800 into my online gaming account with ithuba since end of November but I made a misyake by using 463078 instead of ********** 875 my phone number as reference.I made this mistake because it was a new account they told people to deposit in and i just wrote the wrong reference..I phoned them several times to credit my account and they told me to send proof of deposit which i did several times but they have chosen not to credit me.Its not the first time the have done this hence my contacting Hello peter for help.</p>

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Replies (1)
Ithuba Lottery
Ithuba Lottery's reply08 Dec 2016, 12:48
Official

Good day

Thank you for contacting ITHUBA.

Please be advised that this matter has been escalated to the relevant department and feedback will be provided shortly.

Our sincerest apology for the inconvenience caused.

Regards

Customer Relations Team