Ithuba Lottery bad service

<p>On the evening of the 09 March 2016 I have transferred R200 to play online and emailed my bank statement that reflects the payment in addition to explaining what happened ie that I neglected to put an "N" in front of my cell number as reference . I also requested that the payment be traced using the reference I used which was *** since my bank was unable to isolate that transaction as I did it via cellphone banking.</p> <p>I have made calls in this regard and was told on the afternoon of the 11 May 2016 that I can go online later that evening to check if it's reflecting. Since then there has been no communication fro Ithuba in this regard and my funds still do reflect!!!</p> <p>Please note that your service is sorely lacking and this is tantamount to theft!!! Kindly trace my payment and have it located to my account please!!</p>