Just made an instant payment of R20 into the ithuba account nothing reflects money is out of my account 18/01/2020
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MJ
Mark J's updateReviewer Update
18 Jan 2020, 14:18
The payment went through via instant payment paytronix I do have all the info on my app
MJ
Mark J's update18 Jan 2020, 14:18
Reviewer Update
The payment went through via instant payment paytronix I do have all the info on my app
Ithuba Lottery's replyOfficial
21 Jan 2020, 20:23
Good day Mark Johnson
Thank you for taking the time to communicate to us regarding your complaint. We have every desire to address your needs and provide the best solution available to resolve your complaint as soon as possible.
Please forward the following the proof of payment to *** in order to initiate an investigation.
Your proof of payment should contain the following:-Bank account number deposited into-Date of deposit-Amount deposited-Reference used Regards Beatrice Tsitsing
Best regards,
Ithuba Lottery's reply21 Jan 2020, 20:23
Official
Good day Mark Johnson
Thank you for taking the time to communicate to us regarding your complaint. We have every desire to address your needs and provide the best solution available to resolve your complaint as soon as possible.
Please forward the following the proof of payment to *** in order to initiate an investigation.
Your proof of payment should contain the following:-Bank account number deposited into-Date of deposit-Amount deposited-Reference used Regards Beatrice Tsitsing