RR
Rozelle R
1 reviews | Active since Sept 2019
02 Sept 2019, 07:39
Ithuba lottery
I paid money into my ithuba wallet top up account and after a month it still doesn't reflect.very unhappy with the service .I also called customers call centre 3 times and all they say they are busy with it.
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Ithuba Lottery's replyOfficial
02 Sept 2019, 12:03Good day
I would like to apologize for the lengths you have had to go through to get your query attended to. I will personally undertake to get this resolved as soon as possible.
Please be advised that your complaint has been escalated to the relevant department who will make contact with you shortly and ensure that this is resolved in a speedily manner.
Regards
Beatrice Tsitsing
I would like to apologize for the lengths you have had to go through to get your query attended to. I will personally undertake to get this resolved as soon as possible.
Please be advised that your complaint has been escalated to the relevant department who will make contact with you shortly and ensure that this is resolved in a speedily manner.
Regards
Beatrice Tsitsing
Ithuba Lottery's reply02 Sept 2019, 12:03
Official
Good day
I would like to apologize for the lengths you have had to go through to get your query attended to. I will personally undertake to get this resolved as soon as possible.
Please be advised that your complaint has been escalated to the relevant department who will make contact with you shortly and ensure that this is resolved in a speedily manner.
Regards
Beatrice Tsitsing
I would like to apologize for the lengths you have had to go through to get your query attended to. I will personally undertake to get this resolved as soon as possible.
Please be advised that your complaint has been escalated to the relevant department who will make contact with you shortly and ensure that this is resolved in a speedily manner.
Regards
Beatrice Tsitsing