BM
Bonolo M
1 reviews | Active since Dec 2014
04 Jan 2017, 18:40
Ithuba Lottery
<p>I am highly annoyed with Ithuba. Ever since they took over as the National Lottery Board or Commission everything just goes wrong. You recently changed your banking details and I deposited money into your new account on the 1st of December 2016...1 month later the money still does not reflect. I've tried calling, emailing, complaining, etc but there is no joy. I have run out of options and patience, really Pusha Phanda Pap!</p>
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Ithuba Lottery's replyOfficial
15 Mar 2019, 11:28Good day
Thank you for your email.
Please be advised that your complaint has been escalated to the relevant department for fulfilment.
We sincerely apologize for the inconvenience caused and highly appreciate your feedback as it will assist us to become better in what we do.
Regards
Customer Relations Team
Thank you for your email.
Please be advised that your complaint has been escalated to the relevant department for fulfilment.
We sincerely apologize for the inconvenience caused and highly appreciate your feedback as it will assist us to become better in what we do.
Regards
Customer Relations Team
Best regards,
Ithuba Lottery's reply15 Mar 2019, 11:28
Official
Good day
Thank you for your email.
Please be advised that your complaint has been escalated to the relevant department for fulfilment.
We sincerely apologize for the inconvenience caused and highly appreciate your feedback as it will assist us to become better in what we do.
Regards
Customer Relations Team
Thank you for your email.
Please be advised that your complaint has been escalated to the relevant department for fulfilment.
We sincerely apologize for the inconvenience caused and highly appreciate your feedback as it will assist us to become better in what we do.
Regards
Customer Relations Team
Best regards,