DF
Daniel F
1 reviews | Active since Mar 2014
15 Feb 2019, 16:50
Ithuba does not offer Support for their users
Tried to get support from their contact page on their app. Have left 8 requests on their page over the past 2 weeks. They do not respond. I have tried phoning and their automated system always responds with the message that the are experiencing high call volumes and that out must leave your details for them to contact you back. Surprise surprise no response. The Lottery commission is als in cahoots as they als do not respond.
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Replies (1)
Ithuba Lottery's replyOfficial
15 Mar 2019, 09:41Good day
Thank you for contacting us.
Kindly accept our sincerest apologies for the late response and inconvenience caused.
Please be advised that your query has been noted and escalated to the relevant department for resolution.
Regards
Customer Relations Team
Thank you for contacting us.
Kindly accept our sincerest apologies for the late response and inconvenience caused.
Please be advised that your query has been noted and escalated to the relevant department for resolution.
Regards
Customer Relations Team
Best regards,
Ithuba Lottery's reply15 Mar 2019, 09:41
Official
Good day
Thank you for contacting us.
Kindly accept our sincerest apologies for the late response and inconvenience caused.
Please be advised that your query has been noted and escalated to the relevant department for resolution.
Regards
Customer Relations Team
Thank you for contacting us.
Kindly accept our sincerest apologies for the late response and inconvenience caused.
Please be advised that your query has been noted and escalated to the relevant department for resolution.
Regards
Customer Relations Team
Best regards,