TB
Tshepiso B

1 reviews | Active since Nov 2023

17 Nov 2023, 11:25

Ithuba and WBS why are you abusing me.

Good day Ithuba Execs

I am writing this review with high level of disappointment for how I have been treated by you guys and your partner in World Sport Betting.On the 2nd of March last year I purchased a lotto ticket via WBS and matched all 6 numbers .

I received a ref number and the ticket and luckily I took a screenshot of my ticket. The following day when I checked the results I noticed that I a jackpot of 17million. I celebrated thinking my life has changed only to discover that my ticket is taken out of my betting App.

Consulted all authorities from Ithuba and WBS and I was taken from pillar to post with lot of emails that makes no sense. Till today I am still in the dark or maybe because I didnt use a banking app that is why Ithuba and WBS are denying with my winnings.

I am writing this very well after speaking to few individuals since the matter occurred who adviseded me to write to DTI And the Parliament and avoid hellopeter.

I am opting for this platform to see how my issue will be resolved or if I will end up being ambushed with a court order like Rodney M as I was advised that if you have a problem with Ithuba and you are poor they will deal with you legally and even ban you from playing theory games like the person mentioned.

I hope this get to Mrs Mabuza and call me to your office so we can discuss this in a civil manner parties involved or should I wait for acourt order and a permanent ban of lotto games like that person. I am patient one day the truth will prevail and I stand my ground

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Replies (1)
Ithuba Lottery
Ithuba Lottery's reply23 Nov 2023, 08:04
Official
Dear Mr. Bannister We acknowledge your Hello Peter Complaint posted on the platform on 17 November 2023.  It's crucial to emphasize that we have earnestly dealt with your issue, making extensive efforts to provide responses both to you and your legal representatives. Our commitment is to comprehensively address your concerns. We invite you to continue direct communication with our office for any additional correspondence. Thank you for your understanding.

Best regards,