ITHUBA !!!! A BUNCH OF ******
<p>NO WORDS to describe my frustration. After reading the complaints by most of the other online players I must say I am a bit relieved that I am not the only one. Fortunately I did not deposit as much as some of the others. I did 3 EFT's, 2 of R50 each and 1 of R120 into their pre-loaded beneficiary accounts on Standard Bank. I deposited R50 on 1 Dec 2016, another R50 on 10 December 2016 and the last one of R120 on the 03 January 2017. HOORAY!!!! for ITHUBA (useless people) they managed to track my one R50 from among their millions and credited my online account on the 27 Dec 2016. Well someone decided to work at Ithuba. HOORAY for me I get an AUTOMATED response each time after I send an email querying their stupidity in not allocating my deposits. The response is always that some will be contacting me withing 24 hours. Such a pity their computers cannot phone me back because it seems like they do not have MANPOWER in their offices to operate these POOR computers. They have employed computers to respond to any queries by sending out emails. wish these computers could talk and phone me back and give me some answers. KEEP ON DREAMING-NO SUCH LUCK. PLEASE TAKE AWAY THE LOTTERY AWAY FROM ITHUBA AND HAND IT BACK TO GIDANI. THEY WERE DOING A MUCH BETTER JOB. THEY NEVER MISPLACED ONLINE PLAYERS FUNDS. DEPOSITS WERE ALWAYS CREDITED THE VERY NEXT DAY AFTER THE EFT WAS DONE. </p>
Thank you for your email.
Please be advised that your complaint has been escalated to the relevant department for fulfilment.
We sincerely apologize for the inconvenience caused and highly appreciate your feedback as it will assist us to become better in what we do.
Regards
Customer Relations Team
Thank you for your email.
Please be advised that your complaint has been escalated to the relevant department for fulfilment.
We sincerely apologize for the inconvenience caused and highly appreciate your feedback as it will assist us to become better in what we do.
Regards
Customer Relations Team
