SS
Siyabonga S
1 reviews | Active since Dec 2017
17 Jan 2020, 11:50
Issue with deposits
Hi. I have an issue that I suspect may affect a lot of people. Some deposits sent to Ithuba the National lottery company are vanishing and if you do inquire and follow up they will never appear on their app or website. I suspect that either someone in the company or the company itself is intentionally *****ing money from people. This is a recent issue for some time I was enjoying the service
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Ithuba Lottery's replyOfficial
21 Jan 2020, 20:36Good day Siyabonga Sithole
Thank you for taking the time to communicate to us regarding your complaint. We have every desire to address your needs and provide the best solution available to resolve your complaint as soon as possible.
Please forward the following the proof of payment to *********** in order to initiate an investigation.
Your proof of payment should contain the following:-Bank account number deposited into-Date of deposit-Amount deposited-Reference used
Regards
Beatrice Tsitsing
Thank you for taking the time to communicate to us regarding your complaint. We have every desire to address your needs and provide the best solution available to resolve your complaint as soon as possible.
Please forward the following the proof of payment to *********** in order to initiate an investigation.
Your proof of payment should contain the following:-Bank account number deposited into-Date of deposit-Amount deposited-Reference used
Regards
Beatrice Tsitsing
Best regards,
Ithuba Lottery's reply21 Jan 2020, 20:36
Official
Good day Siyabonga Sithole
Thank you for taking the time to communicate to us regarding your complaint. We have every desire to address your needs and provide the best solution available to resolve your complaint as soon as possible.
Please forward the following the proof of payment to *********** in order to initiate an investigation.
Your proof of payment should contain the following:-Bank account number deposited into-Date of deposit-Amount deposited-Reference used
Regards
Beatrice Tsitsing
Thank you for taking the time to communicate to us regarding your complaint. We have every desire to address your needs and provide the best solution available to resolve your complaint as soon as possible.
Please forward the following the proof of payment to *********** in order to initiate an investigation.
Your proof of payment should contain the following:-Bank account number deposited into-Date of deposit-Amount deposited-Reference used
Regards
Beatrice Tsitsing
Best regards,