tB
tyrone B
1 reviews | Active since Feb 2019
26 Jul 2025, 11:24
Is national lottery become a **** ?
after a succesful deposit using instant eft it goes through and gets deducted off my account then the website says sorry it failed. When i try use the live chat option all i get is a bot with pre-made templates. No one to live chat with. I try call and no matter whether i choose option 3 or 4 i get through to option 1 and when i press 0 for previous menu it just repeats the same menu. What kind of **** are these guys trying to tun .. the eft issue isnt the first time its happened ..
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Ithuba Lottery's replyOfficial
30 Jul 2025, 10:33 Thank you for reaching out and sharing your concerns.
We sincerely regret the frustration you experienced with your deposit and the support channels. Upon investigation, we can confirm that the funds were successfully credited to your National Lottery wallet on 26 July 2025. It’s possible that a temporary network delay caused the failed message you received.
We understand how important a smooth experience is, especially when dealing with your money, and we are actively working to improve our support systems, including enhancing our live chat functionality.
If you are still unable to see your wallet balance or experience any further issues, please contact us directly on our toll-free support line or via email at [insert support email]. Thank you for your patience and for playing responsibly.
Phanda Pusha Play!
We sincerely regret the frustration you experienced with your deposit and the support channels. Upon investigation, we can confirm that the funds were successfully credited to your National Lottery wallet on 26 July 2025. It’s possible that a temporary network delay caused the failed message you received.
We understand how important a smooth experience is, especially when dealing with your money, and we are actively working to improve our support systems, including enhancing our live chat functionality.
If you are still unable to see your wallet balance or experience any further issues, please contact us directly on our toll-free support line or via email at [insert support email]. Thank you for your patience and for playing responsibly.
Phanda Pusha Play!
Ithuba Lottery's reply30 Jul 2025, 10:33
Official
Thank you for reaching out and sharing your concerns.
We sincerely regret the frustration you experienced with your deposit and the support channels. Upon investigation, we can confirm that the funds were successfully credited to your National Lottery wallet on 26 July 2025. It’s possible that a temporary network delay caused the failed message you received.
We understand how important a smooth experience is, especially when dealing with your money, and we are actively working to improve our support systems, including enhancing our live chat functionality.
If you are still unable to see your wallet balance or experience any further issues, please contact us directly on our toll-free support line or via email at [insert support email]. Thank you for your patience and for playing responsibly.
Phanda Pusha Play!
We sincerely regret the frustration you experienced with your deposit and the support channels. Upon investigation, we can confirm that the funds were successfully credited to your National Lottery wallet on 26 July 2025. It’s possible that a temporary network delay caused the failed message you received.
We understand how important a smooth experience is, especially when dealing with your money, and we are actively working to improve our support systems, including enhancing our live chat functionality.
If you are still unable to see your wallet balance or experience any further issues, please contact us directly on our toll-free support line or via email at [insert support email]. Thank you for your patience and for playing responsibly.
Phanda Pusha Play!