BN
Buhle N
1 reviews | Active since May 2020
12 May 2020, 07:59
I want my lotto winnings
I selected to withdraw my winnings via the ATM and I still haven’t received the PIN. What is going on? Surely it should not take this long; there is also no way to contact the lotto about this
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Replies (1)
Ithuba Lottery's replyOfficial
13 May 2020, 15:44Good day Buhle
Thank you for taking the time to communicate to us regarding your complaint.
Please be advised that a withdrawal request can take up to 72 working hours to be processed. Once the transaction is processed, you will get notifications with a pin and voucher number to withdraw your funds.
Regards
Mumsie Coetzee
Thank you for taking the time to communicate to us regarding your complaint.
Please be advised that a withdrawal request can take up to 72 working hours to be processed. Once the transaction is processed, you will get notifications with a pin and voucher number to withdraw your funds.
Regards
Mumsie Coetzee
Ithuba Lottery's reply13 May 2020, 15:44
Official
Good day Buhle
Thank you for taking the time to communicate to us regarding your complaint.
Please be advised that a withdrawal request can take up to 72 working hours to be processed. Once the transaction is processed, you will get notifications with a pin and voucher number to withdraw your funds.
Regards
Mumsie Coetzee
Thank you for taking the time to communicate to us regarding your complaint.
Please be advised that a withdrawal request can take up to 72 working hours to be processed. Once the transaction is processed, you will get notifications with a pin and voucher number to withdraw your funds.
Regards
Mumsie Coetzee