NM
Ndzalama M

1 reviews | Active since May 2026

19 May 2026, 05:52

I made withdrawal on the 14 April 2026 the status is still pending and I uploaded my documents and they were approved

Withdrawal request still pending and when I call I get no assistance

0
Replies (2)
Ithuba Lottery
Ithuba Lottery's reply19 May 2026, 10:44
Official
Thank you for reaching out to us.

We sincerely apologise for the delay and for the inconvenience caused. According to our records, your withdrawal request was initiated on  14 May 2026, and not 14 April 2026 as indicated in your review.

We can confirm that your withdrawal has been reviewed and has now been included in today’s payment batch.

You should receive the funds in your nominated bank account by tomorrow at the latest, subject to standard banking processing times.

We appreciate your patience and apologise that you did not receive the level of assistance expected when you contacted us. Your query has been prioritised, and we will continue to monitor the payment to ensure it is finalised.

Phanda Pusha Play!
NM
Ndzalama M's update20 May 2026, 11:28
Reviewer Update
Can you please assist because now they say I must wait another 72 hours and it is unfair waiting for 4 days then being told to wait another 3 days. Kindly assist